Senior Specialist – Application Engineering & Development Microsoft .NET, Application Delivery Services Team, AD7

Europol/2019/TA/AD7/377

ABOUT EUROPOL

This selection procedure is intended to establish a reserve list of successful candidates (indicative number is five). 

Europol may retain the right to make use of the reserve list to select candidates for similar posts, should business needs require so.

Europol is a well-established and recognized organisation that became an EU agency in 2010. It is constantly looking for creative, self-reliant and energetic employees, who are up to the challenges involved in international crime-fighting, to work in its state-of-the-art headquarters in The Hague, the Netherlands.

Europol employs more than 1,000 personnel, including around 160 analysts, to identify and track the most dangerous criminal and terrorist networks in Europe. Our people come from a variety of professional backgrounds such as law enforcement, finance, legal, information technologies, human resources, communication, etc.

The ICT Department has the responsibility for devising, delivering and operating critical technology capabilities and solutions supporting the core mission and support processes of Europol. Over 150 internal staff members and a significant number of domain-specific consultants are responsible for devising, developing, delivering and operating information management and communication technology capabilities that ensure enhanced criminal information analysis and exchange among Europol, Member States and third parties. Under Europol’s organisational structure, the Capabilities Directorate hosts two Departments, ICT (C1) and Administration (C5).

Working in close-knit teams, our specialists use their expertise and our cutting-edge technology to support investigations into serious organised crime and terrorism within and outside the EU.

A solid track record
Europol has:
• disrupted many criminal and terrorist networks
• contributed to the arrest of thousands of dangerous criminals
• helped recover millions of euros of crime proceeds
• helped hundreds of victims of trafficking and abuse, including children

The working environment at Europol has a lot to offer. It is:
• highly collaborative
• intellectually stimulating
• multilingual
• multidisciplinary
• international

Prospective candidates should be prepared to work in a dynamic and fast-moving environment that requires a high level of flexibility, and should have the ability to perform well within a team.

Equal opportunity
Europol is an equal opportunities employer and encourages applications without distinction on the basis of gender, colour, racial, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, nationality, age, sexual orientation or gender identity.
We aim to create and maintain a healthy and attractive work environment that supports our colleagues in their career planning and in achieving a healthy work-life balance.
Employment at Europol is open to nationals of EU Member States. There is no nationality quota system in operation, but Europol is striving for a broad range of nationalities in order to keep a well-balanced geographical distribution among its staff members.
If you would like to be part of a supportive team that allows you to make a strong contribution, and if you have seen a position that appeals to you, we’d like to hear from you.

 

 

BACKGROUND, MAIN PURPOSE AND TASKS OF THE POST

The ICT Department is comprised of the following entities reporting to the Head of Department:

The ICT Planning & Execution Management Unit, responsible for the overarching coordination of planning and implementation of the initiatives portfolio. This includes budget forecasting and financial implementation, contract management, procurement coordination in the ICT suppliers’ space and corporate reporting.

The ICT Solution Delivery Unit, responsible for the development and testing of ICT solutions. This includes: Application Delivery; Test and quality assurance; Law-Enforcement Accelerated provisioning services that provide technology support to fast-moving operational activities;

The ICT Infrastructure & Operations Unit, responsible for the operations and management of the Europol ICT Infrastructure. This includes Workplace services, Customer Service Centre, Solutions Operations and Deployment services, Infrastructure services and ICT Security;

The ICT Capabilities Innovation Team, responsible for identifying the most suitable portfolio of innovative ICT Capabilities to support Law Enforcement and Corporate activities;

The ICT Solutions Architecture & Engineering team, the design authority that coordinates the technically harmonized implementation of the ICT solutions landscape and its continuous innovation.

The successful candidate will be a member of the Application Delivery Services team and will be mainly responsible for designing, developing and maintaining software modules and applications with the emphasis on multi-tier applications. This includes researching, documenting, and modifying software specifications throughout the production life cycle, as well analysing and amending software errors in a timely and accurate fashion

The successful candidate will also lead other developers, coordinate software development initiatives and provide status reports to project manager and team lead.

The successful applicant will have to carry out the following main duties:
• Lead the development streams in a project consisting of internal staff and external contractors, performing effort estimates, assigning tasks to other developers, following up on the overall progress, ensuring overall quality and providing status reports to the line manager, when required;
• Design and develop software solutions based on Microsoft .NET technologies;
• Create and perform unit tests, integration tests and performance tests, as needed, in coordination with the Test and Quality Assurance team;
• Create and maintain project-related technical documentation, including design and deployment documentation, in cooperation with other application architects;
• Maintain requirement changes, application design and work performed by other developers synchronised with each other during the whole software and project lifecycle;
• Elaborate and discuss different options for ICT based solutions/improvements; proactively collaborate in the definition and implementation of improvements to the Applications Lifecycle Management methodologies and tools;
• Perform any other tasks as assigned by line management.

 

REQUIREMENTS - ELIGIBILITY CRITERIA

a. Candidates must
• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
• Have fulfilled any obligations imposed by the applicable laws on military service;
• Produce appropriate character references as to his or her suitability for the performance of the duties;
• Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) CEOS)
• Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.
b. Candidates must have
• Possess a level of education which corresponds to completed university studies, preferably in Computer Science or Information Technology, attested by a diploma when the normal period of university education is at least 4 years;
OR
• A level of education which corresponds to completed university studies, preferably in Computer Science or Information Technology, attested by a diploma and appropriate professional experience of at least 1 year when the normal period of university education is 3 years.
OR
• Professional training of an equivalent level in a relevant area (e.g. Police Officer’s School) and after having completed the training, at least the number of years of relevant professional experience indicated in the table below:
Duration of professional training    Additional professional experience required for equivalency
More than 6 months and up to 1 year  4 years
More than 1 year and up to 2 years     3 years
More than 2 years and up to 3 years    2 years
More than 3 years                                1 years

In addition to the above at least 6 years of professional work experience gained after the award of the diploma.

REQUIREMENTS - SELECTION CRITERIA

a. Professional experience (assessed mainly during the shortlisting phase):
Essential:
• 6 years’ experience in software development projects;
• Experience estimating, planning, tasking and coordinating the work of other developers;
• Experience with iterative software development methodologies;
• Experience with front-end development and JavaScript frameworks;
• Experience with Microsoft .NET framework.
Desirable:
• Experience working in a complex public sector environment or in a highly regulated environment with an articulated governance model.
b. Professional knowledge (assessed during the selection procedure)
Essential:
• Software development in C#, .NET core, front-end development and JavaScript frameworks;
• Knowledge of MS SQL Server and/or Oracle, and of NO-SQL data stores and search engines such as Elasticsearch;
• Knowledge of security design concepts, high availability/scalability and container technologies such as Docker/Kubernetes and knowledge of distributed message based architectures and micro services based architectures;
• Knowledge and experience of working in multiple-developer based projects, following Scrum methodology and using respective tools for source code control, continuous integration and automated deployment, such as TFS.
c. General competencies (assessed during the selection procedure):
Essential:
Communicating:
• Excellent communication skills in English, both orally and in writing.
• Excellent presentation skills.
• Ability to draft clear and concise documents on complex matters for various audiences.
Analysing & problem solving:
• Structured approach to work aimed at getting results.
• Excellent analytical and critical thinking skills.
• Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.
Delivering quality and results:
• High degree of commitment and flexibility.
• High level of customer and service-orientation.
Prioritising and organising:
• Excellent organizational skills including the ability to plan own work load, establish clear priorities and exercise initiative.
• Ability to manage projects and familiarity with project management terminology and methodology.
Resilience:
• Strong ability to work well both independently and in a team.
• Very good interpersonal skills, including the ability to effectively liaise with other departments, groups and teams as well as with external partners.
• Ability to remain effective under a heavy workload and demonstrate resistance to stress.
Living diversity:
• Ability to establish and maintain effective working relations with co-workers in an international and multi-disciplinary work environment.
Advising:
• Ability to synthesise various data into a coherent and relevant whole, transforming it into a valuable and correct conclusion.
• Building constructive relationships with clients, adequately identifying and managing their needs and expectations, and giving well-grounded advice.

d. Additional condition:
Fulfil the condition stipulated in Article 5 of the Decision of the Executive Director on the Duration of contracts of employment for Temporary Agents, on the start date of the possible contract of employment which may be offered.

SELECTION PROCEDURE

The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, which consists of at least three members, consisting of one chair and at least one member from the Administration of Europol and one member designated by the Staff Committee.

In specific cases, in particular for selection procedures of experts, additional members may be designated from Europol, from outside Europol or from outside the Union institutions.

The Selection Committee determines candidates’ suitability for the position by assessing their skills, experience and qualifications against the established job profile and makes an initial selection from the applications received.

The Selection Committee will invite the 5 highest scoring candidates (shortlisted). All candidates having a score equal to the 5th highest scoring candidate will be included to the list of invited candidates.

Shortlisted applicants are invited to participate in a post-related selection procedure, generally consisting of written and/or practical tests and competency-based interviews.

The AACC takes a decision of appointment on the basis of advice from the Selection Committee, and will inform the Selection Committee accordingly. The AACC has also the possibility to establish a reserve list of successful candidates, which is, in principle, valid for 12 months. The validity of the reserve list may be extended, in principle, for 12 months. All candidates who attend the selection procedure will be informed of the outcome.

Candidates who attended a selection procedure may request feedback on their performance in the written test and interview within three months after the selection procedure. Europol will not be in a position to respond to feedback inquiries received outside this time frame.

The Selection Committee’s work and deliberations are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Selection Committee or for anyone to do so on their behalf. All enquiries or requests for information or documentation in relation to the competition should be addressed to the Europol Recruitment Team.

Detailed information on the selection procedure, including the appeal procedure, is available in the Europol Recruitment Guidelines, which can be found on Europol’s website

SALARY

Scale: AD7
The gross basic monthly salary is EUR 6.128,51 (step 1) or EUR 6.386,04 (step 2).

The step in grade is determined on the basis of professional experience gained after the education required for the position and in line with applicable implementing rules.

Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance. 

Subject to the applicable conditions being met, as defined in the EUSR/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted. 

Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident (conditions and ceilings apply).

Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.

Indicative net salary sample calculation AD7/1:

a) Staff member (single) in receipt of expatriation allowance (16%): EUR 6255
b) Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): EUR 8001

The above information is indicative and for information purposes only. It is merely meant to give an indication of the possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it. 

The information is based on figures applicable as of July 2018.

TERMS AND CONDITIONS

Probation period

Engagement for this position is subject to the successful completion of a probationary period of 9 months. Within this period the successful candidate will have to undergo a post-related security screening.

Europol reserves the right to terminate the contract of employment during or at the end of the probation period in accordance with Article 14 of CEOS.

Security screening and certificate of good conduct

All candidates who have successfully passed a selection procedure are required to apply for a national "certificate of good conduct" at the time an offer of employment is made. The "certificate of good conduct" must be provided to Europol prior the signature of the employment contract. In case of unfavourable entries in the "Certificate of good conduct" Europol reserves the right not to award an employment contract.

However, the national certificate of good conduct does not substitute a valid full Personal Security Clearance Certificate (PSCC) that must be obtained for all Europol staff at the level indicated in this Vacancy Notice. A PSCC is a certificate issued by a competent authority establishing that an individual is security cleared. It contains: the level of clearance; the date of issuance and the date of expiry. Failure to obtain the requisite security clearance before the expiration of the probationary period may be cause for termination of employment contract.

The requested level of Security Clearance for this post is: CONFIDENTIAL UE/EU CONFIDENTIAL.

Contract of employment

The successful candidate will be recruited in the type of post Administrator, function group AD, grade 7 pursuant to Article 2 (f) of CEOS and Annex I EUSR.

The initial contract will be concluded for a period of 4 years (full-time – 40 hours a week). The contract may be renewed, in principle, for a period of 2 years. Any further renewal shall be for an indefinite duration.

If the successful candidate is already a member of temporary staff 2(f) in the relevant function group, he/she will be offered the opportunity of contract continuity, subject to establishment plan availabilities.

The place of employment will be The Hague, The Netherlands.

For further information on terms and conditions please consult the EU Staff Regulations which are available on Europol’s website.

ADDITIONAL INFORMATION

Privacy statement

Europol respects your privacy and is committed to protecting your personal data. Your data will be processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data applicable to Europol under Article 46 of the Europol Regulation.

For additional information, please consult the applicable privacy statement available on our website.

Main dates

Deadline for application: 16 September 2019 23:59 CET

Recruitment procedure: October/November 2019

Application process and selection procedure

Please refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website for further details on the application process and the selection procedure.

Contact details

For further details on the application process please call +31 (0) 70 353 1298 or +31 (0) 70 302 5235.

Apply

Deadline

16 September 2019, 23:59:59 CEST

Contract type

Non-Restricted Temporary Agent

Unit/Group

Capabilities Directorate

Reports to

Head of Team - Application Delivery Services Team