Senior Specialist - Head of Office – Campaigns & Digital Communications

Europol/2020/TA/AD7/425

ABOUT EUROPOL

This selection procedure is intended to establish a reserve list of successful candidates (indicative number is three). There is currently one available post.
Europol may retain the right to make use of the reserve list to select candidates for similar posts, should business needs require so.

The Governance Directorate is responsible for supporting and assisting Europol Management and the rest of the organisation by providing advice and maintaining strategic links with relevant EU bodies and law enforcement agencies of the Member States.

Maintaining close cooperation with other directorates, particularly on key corporate matters and monitor business planning and performance management, are also among the Directorate’s task.

Furthermore, the Governance Directorate is responsible to promote Europol's achievements in the media and among the general public and the representation of the organisation at internal and external meetings as well as ensuring Europol’s physical and data security.

The ‘Corporate Affairs Bureau’ Department is responsible for:
• Providing the full range of services expected of a cabinet, including administrative, logistic and policy support to the Director.
• Supporting the management and coordinate key corporate interests, including inter-departmental cooperation, stakeholder management and financial administration.
• Dealing with communications, media, Open Sources and public relations activities.

The Corporate Communications Team is responsible for promoting the awareness of Europol. The activities of the Corporate Communications cover looking after internal and external communication strategies, handling of press and media contacts and public request as well as organizing PR events and visits. Corporate Communications is also responsible for open sources research, media analyses and producing publications.
Purpose of the post:

The incumbent of the position will contribute to the daily work of the Corporate Communications Team by coordinating the activities within the Campaigns & Digital Communications Office and by providing support and advice in all fields of public relations and communications to the Europol management.

Reporting lines:
The incumbent reports to the Head of Team Governance Directorate.

BACKGROUND, MAIN PURPOSE AND TASKS OF THE POST

The incumbent carries out the following main functions and duties:

• Coordinate the activities in the Office – in charge of Campaigns & Digital Communications;
• Work with Corporate Communication management team to set objectives, allocate work, provide guidance/feedback and foster talent in the team;
• Planning, preparing and implementing public relations and communications policies and strategies;
• Enhancing the visibility of Europol, especially via public communication campaigns and social media platforms;
• Steer Europol’s community managers and manage public communication on most prominent social media
• Planning and supporting the production of Europol publications;
• Act as spokesperson for Europol;
• Support the Head of Team in strategic matters carried out by Europol in the field of communication;
• Maintaining extensive and positive relationships with communications cells and social media counterparts of national and international law enforcement agencies and partner organisations;
• Any other duties in the area of competence as assigned by the line management.

REQUIREMENTS - ELIGIBILITY CRITERIA

a. Candidates must
• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
• Have fulfilled any obligations imposed by the applicable laws on military service;
• Produce appropriate character references as to his or her suitability for the performance of the duties;
• Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) of the Conditions of Employment of Other Servants of the European Union (CEOS);
• Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

b. Candidates must have
• A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more;
OR
• A level of education which corresponds to completed university studies, attested by a diploma and appropriate professional experience of at least 1 year when the normal period of university education is 3 years;
OR
• Professional training of an equivalent level in a relevant area (e.g. Police Officer’s School) and after having completed the training, at least the number of years of relevant professional experience as indicated below:

Duration of professional training             Additional professional experience required                                                                                 for equivalency
More than 6 months and up to 1 year      4 years
More than 1 year and up to 2 years         3 years
More than 2 years and up to 3 years        2 year
More than 3 years                                  1 year

In addition to the above at least 6 years of professional work experience gained after the award of the diploma.

REQUIREMENTS - SELECTION CRITERIA

a. Professional experience (assessed mainly during the Shortlisting phase):
Essential:
• At least five years of professional experience in public corporate digital communication including in the areas of expertise which are most relevant to the duties as set out in section 2, preferably in a multi-disciplinary and/or multicultural environment;
• Extended experience in dealing with digital communication platforms and managing social media accounts.
Desirable:
• Experience in managing/coordinating staff within a team;
• Experience in working with an EU framework and/or EU agencies environment;
• Experience or knowledge of communication in the law enforcement or security environment.

b. Professional knowledge (assessed during the Selection procedure - Written/Practical test and/or Interview)
Essential:
• Knowledge and understanding in the areas of expertise that are most relevant to the duties as set out in section 2 including planning, preparing and implementing innovative public relations and communications policies and strategies;
• A sound knowledge of the communication principles and the social media market and dynamics;
• A sound knowledge of the latest trends in digital communications, website development, graphic design and audio-visual productions.

c. General competencies (assessed during the Selection procedure - Written/Practical test and/or Interview)
Essential:
Communicating:
• Excellent communication skills in English, both orally and in writing;
• Excellent presentation skills;
• Ability to draft clear and concise documents on complex matters for various audiences.
Analysing & problem solving:
• Structured approach to work aimed at getting results;
• Excellent analytical and critical thinking skills;
• Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.
Delivering quality and results:
• High degree of commitment and flexibility;
• High level of customer and service-orientation.
Prioritising and organising:
• Excellent organizational skills including the ability to plan own work load, establish clear priorities and exercise initiative;
• Ability to manage projects and familiarity with project management terminology and methodology.
Resilience:
• Strong ability to work well both independently and in a team;
• Very good interpersonal skills, including the ability to effectively liaise with other departments, groups and teams as well as with external partners;
• Ability to remain effective under a heavy workload and demonstrate resistance to stress.
Living diversity:
• Ability to establish and maintain effective working relations with co-workers in an international and multi-disciplinary work environment.
Advising:
• Ability to synthesise various data into a coherent and relevant whole, transforming it into a valuable and correct conclusion;
• Building constructive relationships with clients, adequately identifying and managing their needs and expectations, and giving well-grounded advice.

d. Additional conditions:
Fulfil the condition stipulated in Article 5 of the Decision of the Executive Director on the Duration of contracts of employment for Temporary Agents, on the start date of the possible contract of employment which may be offered.

SELECTION PROCEDURE

All applications for Temporary Agent posts must be submitted through the online recruitment system accessible via Europol’s website.

The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, which consists of at least three members, consisting of one chair and at least one member from the Administration of Europol and one member designated by the Staff Committee.

The Selection Committee determines candidates’ suitability for the position by assessing their skills, experience and qualifications against the established job profile and makes an initial selection from the applications received.

The Selection Committee will invite the 5 highest scoring candidates (shortlisted). All candidates having a score equal to the 5th highest scoring candidate will be included to the list of invited candidates.

Shortlisted applicants are invited to participate in a post-related selection procedure, consisting of one or more written and oral exercises / competency based interviews.

The AACC takes a decision of appointment based on advice from the Selection Committee, and will inform the Selection Committee accordingly. The AACC has also the possibility to establish a reserve list of successful candidates, which is, in principle, valid for 12 months. The validity of the reserve list may be extended once, in principle, for 12 months. All candidates who attend the selection procedure will be informed of the outcome.

Candidates who attended a selection procedure may request feedback on their performance of the written test and interview within three months after the selection procedure. Europol will not be in a position to respond to feedback inquiries received outside this time frame.

The Selection Committee’s work and deliberations are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Selection Committee or for anyone to do so on their behalf. All enquiries or requests for information or documentation in relation to the competition should be addressed to the Recruitment and Selection Team.

Detailed information on the selection procedure, including the appeal procedure is available in the Europol Recruitment Guidelines available on Europol’s website

SALARY

Scale: AD7
The basic monthly salary is EUR 6.251,08 (step 1) or EUR 6.513,76 (step 2).

The step in grade is determined on the basis of professional experience gained after the education required for the position and in line with applicable implementing rules.

Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance.

Subject to the applicable conditions being met, as defined in the EU Staff Regulations (EUSR)/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and/or education allowance may be granted.

Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident (conditions and ceilings apply)..

Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.

Indicative net salary sample calculation AD7/1:
a) Staff member (single) in receipt of expatriation allowance (16%): EUR 6488
b) Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): EUR 8297

The above information is indicative and for information purposes only. It is merely meant to give an indication of your possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it.

The information is based on figures applicable as of July 2019.

TERMS AND CONDITIONS

Contract of employment
The successful candidate will be recruited in the type of post Administrator and function group AD, grade 7 pursuant to Article 2(f) CEOS and Annex I EUSR.

The initial contract will be concluded for a period of 4 years (full-time – 40 hours a week). The contract may be renewed, in principle, for a period of 2 years. Any further renewal shall be for an indefinite duration.

If the successful candidate is already a member of temporary staff 2(f) in the relevant function group, he/she will be offered the opportunity of contract continuity, subject to establishment plan availabilities.

The place of employment will be The Hague, The Netherlands.

For further information on terms and conditions, please consult the EUSR/CEOS available on Europol’s website www.europol.europa.eu.

Conditions of engagement
In exceptional cases, where justified in the interest of the service, the AACC may recruit a candidate who is a successful candidate in a selection procedure for temporary staff 2(f) CEOS as contract staff 3(a) CEOS if the selection is considered to be appropriate to the duties to be performed.

Probation period
Engagement for this position is subject to the successful completion of a probationary period of 9 months.

Europol reserves the right to terminate the contract of employment during or at the end of the probation period in accordance with Article 14 CEOS.

Security screening and certificate of good conduct
Candidates who have been recruited to a post at Europol are required to furnish a valid certificate of good conduct before the start of their employment. The certificate of good conduct must be provided to Europol prior the signature of the employment contract. The certificate of good conduct must be issued by the relevant authorities of the country of nationality of the candidate and must not be older than three months at the time of submission to Europol. Europol reserves the right not to proceed with the signature of the contract based on the content of the certificate or if the candidate fails to provide the certificate to Europol.

The certificate of good conduct does not substitute a valid security clearance required for all Europol staff at the level indicated in the vacancy notice. Failure to obtain the requisite security clearance before the expiration of the probationary period may be cause for termination of the employment contract.

Candidates who currently hold a valid security clearance at the level indicated in the vacancy notice or above do not need to obtain a certificate of good conduct or a new security clearance and must provide a copy of the current security clearance certificate to Europol prior to the signature of the employment contract. Europol shall verify and confirm the continued validity of the security clearance. In case Europol determines that the security clearance is not valid, the candidate will be required to provide a valid certificate of good conduct prior to the signature of the employment contract. Europol may at any time terminate the employment contract if the result of the security screening is not positive and the necessary clearance level is not granted or extended.

The requested level of security clearance for this post is: CONFIDENTIAL UE/EU CONFIDENTIAL.

ADDITIONAL INFORMATION

Equal opportunity
Europol is an equal opportunities employer and encourages applications without distinction on the basis of gender, colour, racial, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, nationality, age, sexual orientation or gender identity.

Europol aims to create and maintain a healthy and attractive work environment that supports our colleagues in their career planning and in achieving a healthy work-life balance.

Employment at Europol is open to nationals of EU Member States. There is no nationality quota system in operation, but Europol is striving for a broad range of nationalities in order to keep a well-balanced geographical distribution among its staff members.

Privacy Statement
Europol respects your privacy and is committed to protecting your personal data. Your data will be processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data applicable to Europol under Article 46 of the Europol Regulation.

For additional information, please consult the applicable privacy statement available on our website.

Main dates
Deadline for application: 26 August 2020, 23:59 Amsterdam Time Zone
Recruitment procedure:  September/October 2020

Application process and selection procedure
Please refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website for further details on the application process and the selection procedure.

Contact details
For further details on the application process please call +31 (0) 70 353 1146 or +31 (0) 70 353 1152.

 

Apply

Deadline

26 August 2020, 23:59:59 CEST

Contract type

Non-Restricted Temporary Agent

Unit/Group

Governance Directorate

Reports to

Head of team Governance Directorate