Senior Agent – Stakeholder Management and Policy Support (FGIV)



This selection procedure is intended to establish a reserve list of successful candidates, including EU grant funded ones. It is envisaged to start using the reserve list in Q3/Q4 of 2021.
Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.

Organisational setting:
The post is located in Europol’s Innovation Lab. The Europol Innovation Lab (GDIL) was established in January 2020 following a tasking from the JHA Ministers. It is based in the Governance Directorate, directly reporting to the Deputy Executive Director for Governance (DEDG).

The aim of GDIL is to foster innovation in the European Law Enforcement community by helping EU law enforcement agencies (LEAs) and Europol staff to make the most of emerging technologies and uptake innovation to support their investigations. Inter alia, GDIL provides a structure within which representatives of LEAs can come together in core groups to work on specific projects to develop innovative solutions in order to solve operational challenges. GDIL provides them with a range of services to support the innovative co-creation process.

GDIL is responsible for the coordination of innovation initiatives within Europol, leads Europol’s involvement in EU Security Research programmes, and holds the secretariat for the EU Innovation Hub for Internal Security and the secretariat of the European Clearing Board for Tools, Methods and Innovations in the field of technical support of operations and investigations (EuCB).

The EuCB is the structure through which the representatives of the EU MS (Single Points of Contacts for Innovation) engage with GDIL. It acts as a central point for exchange of innovative tools, solutions and ideas and for the EU MS to channel needs and operational requirements for innovative solutions.

The EU Innovation Hub for Internal Security is one of the four functions of GDIL. It is a collaborative network of EU JHA agencies innovation labs, which constitutes a joint EU platform in the field of internal security to support the delivery of innovative cutting-edge products for the security of citizens in the EU.

Purpose of the post:
The successful candidate will mainly be responsible for stakeholder management and policy support.

S/he will in particular support the GDIL team leader and policy advisor in the management of the EuCB and of the EU Innovation Hub, and provide general policy, research and administrative support on innovation-related topics.

The successful candidate will also work closely with the GDIL Community Manager and Communication Agent to help develop and maintain the different communities such as core groups of Member State experts on specific technologies and projects (e.g. artificial intelligence, virtual reality, face and object recognition, robotics etc.), communities and networks of private parties and academics supporting the lab, and the network of Europol innovators.

Lastly, s/he will support the further development of the strategic foresight activities of GDIL’s observatory function.

This role may also be performed in the framework of projects funded by EU grants.

Reporting lines:
The incumbent reports to the Senior Specialist - Head of Team GDIL.


The incumbent carries out the following main functions and duties:

• Monitor developments and keep up-to-date with research/policy developments related to innovation and new technologies;
• Maintain effective contacts, liaise with, advise and answer queries from stakeholders in the Member States, third partners, related agencies and institutions and further develop networks of innovators in the private and public sector;
• Search for, retrieve, summarise, compile, analyse and interpret information from a range of sources, including but not limited to innovative technologies and their impact on policing;
• Contribute to the development and dissemination of information and prepare presentations and information materials;
• Perform a range of administrative activities including the organisation of meetings, preparation of agendas, keeping of records, management of documents, drafting of minutes and mailbox management;
• Contribute to or draft reports, summaries and notes on a range of issues for internal and / or external distribution;
• Support projects or lead sub-projects of relevance to the work;
• Perform any other activities in the area of competence as assigned by line management.

The functions and duties may also be associated with an EU grant funded project. In the case of a grant funded project, the duties would be of a limited duration in time.


a. Candidates must
• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
• Have fulfilled any obligations imposed by the applicable laws on military service;
• Produce appropriate character references as to his or her suitability for the performance of the duties;
• Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) CEOS);
• Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

b. Candidates must have
• A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is 3 years or more.
• Professional training of an equivalent level, and after having completed the training, at least the number of years of relevant professional experience as indicated below:

Duration of professional training      Additional professional experience required for equivalency
More than 6 months and up to 1 year     3 years
More than 1 year and up to 2 years        2 years
More than 2 years                                 1 year


a. Professional experience: (assessed mainly during the Shortlisting phase):
• At least 3 years’ relevant experience;
• Experience in stakeholder management;
• Experience in policy research and analysis;
• Experience in project management and/or project support.

• Experience in public-private partnership activities;
• Experience in an EU institution or agency, or national government/public authority responsible for internal security matters;
• Experience in dealing with international stakeholders;
• Experience of the EU security research ecosystem and / or the EU framework programme for research and innovation.

b. Professional knowledge: (assessed during the selection procedure - Written/Practical test and/or Interview):
• Knowledge of the functioning of the EU Justice and Home Affairs sector;
• Knowledge in relation to innovative technologies, trends and developments, preferably in support of law enforcement;
• Knowledge of project management methodologies, tools and techniques;
• Knowledge of policy analysis and forecasting tools such as environmental or horizon scanning.

c. General competencies (assessed during the selection procedure - Written/Practical test and/or Interview)
• Very good communication skills in English, both orally and in writing;
• Very good drafting skills and attention to detail.
Analysing & problem solving:
• Keen eye for detail with the ability to maintain standards of accuracy under pressure of tight deadlines;
• Strong analytical and problem solving skills including the ability to anticipate potential problems determine and implement solutions;
• Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.
Delivering quality and results:
• High degree of commitment and flexibility;
• High level of customer and service-orientation.
Prioritising and organising:
• Good administrative and organisational skills.
• Ability to work well under pressure, both independently and in a team;
• Very good interpersonal skills, including the ability to effectively liaise with
other departments, groups and teams as well as with external partners.
Living diversity:
• Ability to work effectively in an international and multi-cultural environment.


All applications for Contract Agent posts must be submitted through the online recruitment system accessible via Europol’s website.

The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, which consists of at least three members, consisting of one chair and at least one member from the Administration of Europol and one member designated by the Staff Committee.

The Selection Committee determines candidates’ suitability for the position by assessing their skills, experience and qualifications against the established job profile and makes an initial selection from the applications received.

The minimum pass-mark for being shortlisted, i.e. invited to participate in a post-related selection procedure, consisting of a written test and a competency-based interview, is established as 60% of the total maximum score.

At shortlisting stage, the Selection Committee will establish the pass-mark for written test and interview, and will shortlist the 10 highest scoring candidates. All candidates having a score equal to the 10th highest scoring candidate will be invited to take part in the first stage of the selection procedure (written test). Candidates will be required to perform the test remotely.

The Selection Committee will assess the tests against the selection criteria. All candidates who reach the pass-mark for the test will be invited to the second stage of the selection procedure (competency-based interview) also conducted remotely. Those candidates who do not reach the pass-mark for the test will be informed that they do not qualify to participate in the interview.

After the selection procedure has taken place, the Selection Committee will establish a list of successful candidates which is shared with the AACC. A Reserve List is valid for up to 12 months, and its validity may be extended once for up to 12 months.

Candidates who attend the selection procedure will be informed of the outcome, i.e. whether they have been successful or not.

Candidates who attended a selection procedure may request feedback on their performance in the written test and interview within three months after the selection procedure. Europol will not be in a position to respond to feedback inquiries received outside this time frame.

The Selection Committee’s work and deliberations are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Selection Committee or for anyone to do so on their behalf. All enquiries or requests for information or documentation in relation to the competition should be addressed to the Recruitment and Selection Team.

Detailed information on the selection procedure, including the appeal procedure is available in the Europol Recruitment Guidelines, which can be found on Europol’s website.


The AACC shall classify contract staff in their function group taking into consideration their qualifications and professional experience at the time of entry into service.

The basic monthly salary is:

Grade 13 (EUR 3,555.98), grade 14 (EUR 4,023.40) or grade 16 (EUR 5,150.62)

Grade   Qualifications and professional experience
13         Less than 5 years
14         Between 5 years and 17 years
16         More than 17 years

Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance.

Subject to the applicable conditions being met, as defined in the EU Staff Regulations (EUSR)/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted.

Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident.

Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.

Indicative net salary sample calculation:
a) Staff member (single) in receipt of expatriation allowance (16%): for grade 13: EUR 3,943.02; for grade 14: 4,428.51, for grade 16: 5,555.04
b) Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): for grade 13: EUR 5,568.48; for grade 14: 6,080.11, for grade 16: 7,295.30

The above information is indicative and for information purposes only. It is merely meant to give an indication of your possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it.

The information is based on figures applicable as of July 2020.


Contract of employment
The successful candidate will be recruited as Contract Agent FG IV pursuant to Article 3(a) of the CEOS.
Contract linked to duties not funded by an EU grant
The initial contract will be concluded for a fixed period of 4 years (full-time – 40 hours a week). The contract may be renewed, in principle, for a fixed period of 2 years. Any further renewal shall be for an indefinite duration.
Contract linked to duties of limited duration in time, funded by an EU grant
The initial contract will be concluded for a fixed period of between 13 months and 4 years (full-time – 40 hours a week, unless otherwise specified), depending on the requirements and duration of the grant-funded post. The contract may be further renewed for another fixed period and, subsequently, for an indefinite duration, subject to the interest of the service and the availability of an EU grant. The end of such funding constitutes a valid ground for non-renewal or termination of the contract.

In case of successive contracts under Article 3a) of the CEOS, the duration of the contract offered will be set in accordance with the provisions of the Decision of the Management Board of Europol of 4 October 2019 governing the conditions of employment of contract staff employed under the terms of Article 3a) thereof.

The place of employment will be The Hague, The Netherlands.

For further information on terms and conditions please consult the EUSR/CEOS available on Europol’s website.

Security screening and certificate of good conduct
Candidates who have been recruited to a post at Europol are required to furnish a valid certificate of good conduct before the start of their employment. The certificate of good conduct must be provided to Europol prior the signature of the employment contract. The certificate of good conduct must be issued by the relevant authorities of the country of nationality of the candidate and must not be older than three months at the time of submission to Europol. Europol reserves the right not to proceed with the signature of the contract based on the content of the certificate or if the candidate fails to provide the certificate to Europol.

The certificate of good conduct does not substitute a valid security clearance required for all Europol staff at the level indicated in the vacancy notice. Failure to obtain the requisite security clearance before the expiration of the probationary period may be cause for termination of the employment contract.

Candidates who currently hold a valid security clearance at the level indicated in the vacancy notice or above do not need to obtain a certificate of good conduct or a new security clearance and must provide a copy of the current security clearance certificate to Europol prior to the signature of the employment contract. Europol shall verify and confirm the continued validity of the security clearance. In case Europol determines that the security clearance is not valid, the candidate will be required to provide a valid certificate of good conduct prior to the signature of the employment contract. Europol may at any time terminate the employment contract if the result of the security screening is not positive and the necessary clearance level is not granted or extended.

The requested level of security clearance for this post is: CONFIDENTIAL UE/EU CONFIDENTIAL.


Probation period
Engagement for this post is subject to the successful completion of a probationary period of 9 months.

In case of successive contracts under Article 3a) of the CEOS, a candidate may be exempt from the requirement to serve another probationary period in accordance with the provisions of the Decision of the Management Board of Europol of 4 October 2019 governing the conditions of employment of contract staff employed under the terms of Article 3a) thereof.

Europol reserves the right to terminate the contract of employment during or at the end of the probation period in accordance with Article 84 the CEOS.

Equal opportunity
Europol is an equal opportunities employer and encourages applications without distinction on the basis of gender, colour, racial, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, nationality, age, sexual orientation or gender identity.

Europol aims to create and maintain a healthy and attractive work environment that supports our colleagues in their career planning and in achieving a healthy work-life balance.

Employment at Europol is open to nationals of EU Member States. There is no nationality quota system in operation, but Europol is striving for a broad range of nationalities in order to keep a well-balanced geographical distribution among its staff members.

Privacy Statement
Europol respects your privacy and is committed to protecting your personal data. Your data will be processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data applicable to Europol under Article 46 of the Europol Regulation.

For additional information, please consult the applicable privacy statement available on our website.

Statutory obligations upon leaving the service
Pursuant to Article 16 of the EU Staff Regulations, EU officials and, by analogy, temporary and contract agents, continue to be bound by the duty to behave with integrity and discretion as regards the acceptance of certain appointments or benefits’ after leaving the service. Those staff members intending to engage in an occupational activity within two years of leaving the service shall inform their institution, so that it may take an appropriate decision in that respect. In cases where the intended activity is related to the work carried out by the staff member during the last three years of service and could lead to a conflict with the legitimate interests of the institution, the decision to be taken may include forbidding the staff member from undertaking it or giving its approval subject to any conditions it thinks fit.

Main dates
Publication date:           21 April 2021
Deadline for application: 25 May 2021 (Amsterdam Time Zone)
Recruitment procedure: June/July 2021

Application process and selection procedure
Please refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website for further details on the application process and the selection procedure.

Contact details
For further details on the application process please call +31 (0) 70 353 1146 or +31 (0) 70 353 1154.



25 May 2021, 23:59:59 CEST

Contract type

Contract Agent


GDIL Governance Directorate Innovation Lab

Reports to

Senior Specialist - Head of Team GDIL