Services

The European Cybercrime Centre provides a series of services in the fight against organised crime via our 24/7 Helpdesk and Coordination Centre, data processing capabilities, internal network security monitoring and our capability to scan all available sources and extract information. Our ability for data fusion from the Member States, together with our Cyber Innovation Room (CIR), strengthens Europe’s fight against organised cybercrime.

Data Fusion

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The Data Fusion Centre ensures information collection on cybercrime from the widest array of public, private and open sources in order to enrich available police data. It acts as an analytical hub, processing and analysing, critical information from various sources on an ongoing basis. The goal is to broaden the information picture on cybercrime in Europe over time so as to rapidly identify emerging threats.

By offering state-of-the-art technology, the Data Fusion Centre will connect law enforcement authorities, the Computer Emergency Response Team (CERT) community, private sector specialists and academia. It will serve as the primary point of contact to report cybercrime investigations. This will enable Member States’ investigators to benefit from each others information in investigations. Law enforcement, public and private partners can turn to the Centre to support their multidisciplinary cyber investigations and deliver emergency services.

Forensics

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The EC3 can provide a variety of forensic support services. This includes specialist tools and an analysis laboratory from where digital, network and mobile device forensic analysis are carried out. This is backed up by the availability of a range of in-house services and equipment:

• Computer forensic infrastructure and a digital forensic lab

• Faraday environment

• Mobile lab – a vehicle equipped with (semi) portable laboratory equipment and on-the-spot investigation equipment

• Technical investigation on raw materials and printing devices used for counterfeiting of banknotes and documents

• Suspected counterfeit banknotes examination (we are running for an accreditation following the ISO17025 standard, which is the highest measurable standard available)

• (Secure) document examination, e.g. tax stamps, brand labels and ID documents

• Additional visual CSI services such as crime light sources to indicate and inform Member States about additional forensic traces at a crime scene

• Forensic CSI photography to support Member States on the spot is currently being developed.

Outreach

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The outreach function develops and maintains all partnerships that can contribute to the EU response to cybercrime. This service includes the proactive identification of new partners where required and cooperation with law enforcement agencies, EU institutions, international organisations, private industry, the public sector and academia.

Outreach ensures that EC3 communicates with its partners with one voice by providing a framework for engagement. It will also build an overview of the Member States’ capacity to combat cybercrime, including the development of forums and projects and Public Private Partnerships at national and international levels. This will assist EC3 in targeting assistance to where it is most needed and avoiding unnecessary overlaps in anti-cybercrime initiatives.